Ally Bank provides more than 15 million customers with financial services and 24/7 customer service. Since it is a branch-free bank, all operations are conducted on the internet, by phone, and by mail. Because Ally is branch-free, customers are given favorable rates and reduced fees. All banking services can be found on the company’s website or at ATM machines. Live customer care is available at all times.
Accounts can be opened online by following 6 required steps that include personal information. Customers can choose from interest checking, certificate of deposit (CD), Money Market Savings, or an online savings account. Free debit cards and checks are included when a new account is opened. No minimum balance is required and there are no fees associated with opening a new account. Customers have the option of creating an individual or a joint account. All customers must be 18 years of age or older, have a social security number, and a valid mailing address before an account can be opened. Once all the information is processed, customers can begin using Ally Bank’s free online banking and bill system and earning interest on their balance.
There is no fee to open an interest checking account and there are no further monthly fees. Customers receive a free Debit MasterCard and checks. Cards can be used to withdraw money whenever any debit transactions are made. Customers can use their cards at any ATM and Ally will reimburse their fees monthly. The Federal Deposit Insurance Corporation (FDIC) insures up to 250,000 dollars per depositor.
Savings and Ally Bank CD Rates can also be opened free of charge. There are sleeping money alerts, a 10 day best rate guarantee, and no monthly maintenance fees. Customers can open a high yield CD, a no penalty CD, raise your rate CD, online savings, or money market. There are no maintenance fees and all CDs are automatically renewed at maturity.
Ally Bank also provides a number of auto financing and leasing services. Ally auto online services include 24/7 access, free online payments, free fast registration, paperless statements, and account history. Customers can also get a Returned Vehicle Quote or a payoff quote to pay off accounts. Ally Bank provides flexible payment options online and live customer care any time it is needed.
Because Ally is a branch-free bank, all deposits must be made by mail. Customers can use free postage-paid envelopes available online. Account transfers between all Ally accounts are free. Direct deposits can be set up for paychecks and social security checks.
Ally Bank representatives can be contacted online, by phone, or by mail. Customer support can also be contacted through a chat feature on the website. Live customer service is available 24 hours a day, 7 days a week.
Article was from ComplexSearch, an online bank rate tracking site dedicated to bring consumers the best interest rates today. Find the best Best Credit Card Rates in 2011.